Information we collect
DINOSPHERE may collect your name, email address, WhatsApp or phone number, requested fixture, ticket preferences, enquiry messages and order-related communication. If an order proceeds, we may also collect information required to arrange ticket fulfilment.
How we use information
We use customer information to respond to enquiries, source suitable ticket options, manage orders, provide support, prevent fraud, maintain business records and improve the website experience.
Cookies and analytics
The website may use essential cookies or local storage to remember browsing preferences, admin sessions and cached catalogue data. If analytics tools are added later, they should be configured to respect applicable privacy laws and avoid collecting unnecessary personal data.
Payments
Payment processing may be handled by third-party payment providers. DINOSPHERE should not store full card details on this website. Payment providers process payment information according to their own privacy and security policies.
Third-party services
We may use third-party services for messaging, ticket sourcing, fulfilment, payment processing, hosting and operational support. We only share information that is reasonably necessary to respond to your enquiry or fulfil an agreed order.
Data retention
We keep enquiry and order records for as long as required to provide service, resolve issues, meet accounting obligations and maintain business records. We avoid keeping personal data longer than necessary.
Your rights
You may request access, correction or deletion of your personal information, subject to legal, accounting and fraud-prevention requirements. Contact us if you want to exercise these rights.
Contact
For privacy questions, contact DINOSPHERE through the contact page or by email at Dinosphere2025@gmail.com.